Cancellation Policy
For reservations made more than 30 days before the arrival date:
- Cancellations made at least 30 days before arrival: 100% refund
- Cancellations made between 29 and 15 days before arrival: 50% refund
- Cancellations made less than 15 days before arrival: no refund.
For reservations made less than 30 days before arrival:
- If the cancellation is sent within 48 hours after booking and at least 15 days before arrival: 100% refund
- After this period, 50% of the amount of the reservation is refunded up to 15 days before arrival.
- No refund after this period.
Security deposit
A deposit of $750 is payable 48h hours before the check-in.
The deposit will be returned to the tenant at the latest 7 days after the check-out and that the landlord or his representative will have made the observation of the inventory. The security deposit is returned to the tenant after deduction of the cost of repairs or replacement due to any damage caused.
Full refund of the security deposit will be made under the following conditions: No goods described in the Inventory are missing, have been soiled or suffered damage. The rented property has not suffered any damage, has not suffered any abnormal wear and is returned in the same state of cleanliness. In particular, cupboards, garbage cans, refrigerators, toilets, household appliances are clean and emptied.
Subletting
The lease is concluded in consideration of the person of the tenant. Consequently, the premises can only be occupied by him, his family, his dependents, and any person he wishes to accommodate, without this resulting in a subletting. Thus, the persons invited by the tenant under the roof of the rented property are required to respect the obligations of the lease, and the tenant remains personally liable for any act committed by them in violation of the lease. The tenant cannot in any case substitute other people to occupy the rented property in his place except if he notifies the landlord who may refuse at his discretion. The lessee may not assign the rights he holds under the lease, nor sublet. In the event that the tenant sublet, in breach of this lease, then the subtenant will not have any title of occupation or right against the landlord who may immediately proceed to his eviction, at the expense of the tenant.
Obligations of the parties
(a) Landlord hereby agrees to:
- Make available to the tenant the rented property as well as the furniture described in the inventory in good working order and repair;
- Maintain the rented property and the furniture in good condition and carry out the necessary repairs if necessary
- Ensure the tenant the peaceful enjoyment of the rented property and guarantee the defects likely to hinder it, according to the provisions of article 1854 of the Civil Code of Quebec;
- Provide the tenant with the receipt for each rental payment free of charge, if he so requests, and issue a receipt for partial payments.
(b) The Lessee hereby agrees to:
- Do not use the rented property as a main residence
- Pay the rent and recoverable charges.
- Peacefully enjoy the rented property according to the destination specified in the resort lease.
- In particular, the tenant takes care to avoid any noise, odor or any activity which would be likely to disturb the tranquility of the neighborhood, whether by his own doing or by the occupants he has authorized.
- Loud music outside is prohibited at all times and must not be heard beyond the boundaries of the property.
- Do not sublet the rented property.
- Not to carry out any commercial, craft or professional activity within the rented property.
- Take the rented property as it is, as described in the Inventory of Fixtures, as well as the movable items as described in the Inventory and not to raise any claim or dispute because of their obsolescence or their malfunctioning.
- Take charge of the routine maintenance of the walls, floors and furniture furnishing the rented property, as well as any other element that is an integral part of the rented property.
- To return the rented property in the same state of cleanliness as when entering the premises, at the start of the lease, failing which the tenant compensates the landlord for the cleaning costs.
- Do not transform or alter the rented property, as well as its structure or its elements. Otherwise, the lessor may require the lessee to restore the property to its original state or keep the non-consented modifications which cannot be the subject of compensation or an action for reversal. In any event, all costs resulting from non-compliance with this provision will be borne by the tenant.
- Inform the lessor of any loss or damage to one or all of the elements of the rented property, whether attributable to him or not
- Compensate the lessor for damage or loss whose occurrence would not come under a of force majeure, whether they relate to the rented property itself or to the furniture furnishing it mentioned in the Inventory.
- Do not smoke inside the rented property.
- He will be held responsible for fines issued by government or police authorities and costs related to non-compliance with these rules and cannot hold the landlord responsible in any way for the consequences of his actions.
- The tenant agrees to release the landlord from all liability related to the loss, theft and damage to the property left at the chalet.
- The tenant agrees to respect reasonable rules of conduct and not to disturb neighbors and residents of the area.
- The tenant must keep to a reasonable noise level, both inside and outside the unit. After 10 p.m., noise should be kept to a minimum. In case of discrepancy between this by-law and that of the municipality, the landlord's by-law is in force.
- Defects noted by the Tenant during the rental period must be reported immediately.
- If the day of departure, the tenant does not leave the premises at the time mentioned (provided for in the contract), an additional fee of $50 may apply per hour exceeded.